{"id":12,"date":"2026-07-01T14:37:30","date_gmt":"2026-07-01T14:37:30","guid":{"rendered":"https:\/\/oxyhb.com\/?page_id=12"},"modified":"2026-07-01T14:39:17","modified_gmt":"2026-07-01T14:39:17","slug":"after-sales-service-policy","status":"publish","type":"page","link":"https:\/\/oxyhb.com\/nl\/after-sales-service-policy\/","title":{"rendered":"After-Sales Servicebeleid"},"content":{"rendered":"\n<div style=\"height:88px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">At OXYHB, we believe that reliable after-sales support is just as important as manufacturing high-quality hyperbaric chambers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">From the moment your equipment is delivered, our technical team is committed to helping you achieve safe installation, reliable operation, and long-term performance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Whether you purchase a chamber for a private wellness room, clinic, wellness center, or commercial facility, we provide comprehensive support throughout the life of your equipment.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Warranty Coverage<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Every OXYHB hyperbaric chamber undergoes factory testing before shipment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our warranty program covers manufacturing defects under normal operating conditions according to the warranty terms provided with your purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Warranty coverage may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Chamber structural components<\/li>\n\n\n\n<li>Electrical control systems<\/li>\n\n\n\n<li>Control panel<\/li>\n\n\n\n<li>Oxygen supply equipment<\/li>\n\n\n\n<li>Air compressor<\/li>\n\n\n\n<li>Pressure control components<\/li>\n\n\n\n<li>Factory-installed accessories<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Consumable items and damage resulting from improper operation, unauthorized modification, accidents, or force majeure are not covered under the standard warranty.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Technical Support<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our technical support team is available to assist customers with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Product operation<\/li>\n\n\n\n<li>Installation guidance<\/li>\n\n\n\n<li>Routine maintenance<\/li>\n\n\n\n<li>Troubleshooting<\/li>\n\n\n\n<li>Software or control system questions<\/li>\n\n\n\n<li>Replacement part recommendations<\/li>\n\n\n\n<li>Technical documentation<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Support is available remotely through email, video communication, and other online channels.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Installation Services<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the project location and customer requirements, OXYHB can provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Installation guidance<\/li>\n\n\n\n<li>Remote commissioning<\/li>\n\n\n\n<li>On-site installation support<\/li>\n\n\n\n<li>System testing<\/li>\n\n\n\n<li>Operator training<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Installation services vary according to project location and contract terms.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Spare Parts Availability<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To support long-term equipment operation, OXYHB provides genuine replacement parts for our hyperbaric chambers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Available parts include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Electrical components<\/li>\n\n\n\n<li>Pressure gauges<\/li>\n\n\n\n<li>Valves<\/li>\n\n\n\n<li>Oxygen system accessories<\/li>\n\n\n\n<li>Air compressors<\/li>\n\n\n\n<li>Control system components<\/li>\n\n\n\n<li>Sealing components<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Our technical team will recommend compatible replacement parts based on your chamber model.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Maintenance Recommendations<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Regular maintenance helps maintain reliable equipment performance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We recommend:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Routine visual inspections<\/li>\n\n\n\n<li>Scheduled cleaning<\/li>\n\n\n\n<li>Periodic system checks<\/li>\n\n\n\n<li>Pressure system inspection<\/li>\n\n\n\n<li>Electrical safety inspection<\/li>\n\n\n\n<li>Replacement of consumable components when necessary<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Detailed maintenance procedures are included in the user manual supplied with each chamber.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Remote Assistance<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Many technical questions can be resolved remotely.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our engineers can provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Video support<\/li>\n\n\n\n<li>Remote troubleshooting<\/li>\n\n\n\n<li>Operating guidance<\/li>\n\n\n\n<li>Technical documentation<\/li>\n\n\n\n<li>Maintenance recommendations<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If additional service is required, we will work with customers to determine the most appropriate solution.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">International Customer Support<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">OXYHB serves customers worldwide.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For international projects, we provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Export documentation<\/li>\n\n\n\n<li>Installation guidance<\/li>\n\n\n\n<li>Remote commissioning<\/li>\n\n\n\n<li>Technical consultation<\/li>\n\n\n\n<li>Spare parts support<\/li>\n\n\n\n<li>Long-term service assistance<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Support services are coordinated according to customer location and project requirements.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Returns &amp; Order Cancellation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Because most OXYHB hyperbaric chambers are manufactured according to customer specifications or project requirements, orders generally cannot be canceled once production has begun.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Requests related to order modifications or cancellations should be discussed with our sales team as early as possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If equipment arrives with shipping damage or manufacturing defects, customers should notify OXYHB promptly so that we can investigate and provide an appropriate solution.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Contact Our Support Team<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you require technical assistance, maintenance support, spare parts, or warranty information, our customer service team is ready to help.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We recommend providing the following information when contacting us:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Chamber model<\/li>\n\n\n\n<li>Serial number<\/li>\n\n\n\n<li>Purchase date<\/li>\n\n\n\n<li>Description of the issue<\/li>\n\n\n\n<li>Photos or videos (if applicable)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Providing complete information helps our engineers respond more efficiently.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">OXYHB Service Commitment<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our goal is to build long-term partnerships by providing dependable products and responsive technical support.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">From engineering consultation and installation to maintenance and after-sales service, OXYHB is committed to supporting customers throughout the entire lifecycle of every hyperbaric chamber.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For service inquiries or technical assistance, please <a href=\"https:\/\/oxyhb.com\/contact\/\">contact our support team<\/a> through the contact information available on our website.<\/p>\n\n\n<style id=\"wpforms-css-vars-12956-block-cbae4c40-6217-406a-a4df-cd3b7806283d\">\n\t\t\t\t#wpforms-12956.wpforms-block-cbae4c40-6217-406a-a4df-cd3b7806283d {\n\t\t\t\t--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 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>Others<\/option><\/select><\/div><\/div><\/div><div class=\"wpforms-layout-row\"><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-12956-field_6-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-type=\"select\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-12956-field_6\">Who will be using the chamber?<\/label><select id=\"wpforms-12956-field_6\" class=\"wpforms-field-medium\" name=\"wpforms[fields][6]\"><option value=\"Personal use at home\"  class=\"choice-4 depth-1\"  >Personal use at home<\/option><option value=\"Medical practice or clinic\"  class=\"choice-1 depth-1\"  >Medical practice or clinic<\/option><option value=\"Wellness or sports facility\"  class=\"choice-2 depth-1\"  >Wellness or sports facility<\/option><option value=\"Veterinary or animal use\"  class=\"choice-3 depth-1\"  >Veterinary or animal use<\/option><\/select><\/div><\/div><div 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aria-errormessage=\"wpforms-12956-field_7-error\" aria-describedby=\"wpforms-12956-field_7-description\" ><\/textarea><div id=\"wpforms-12956-field_7-description\" class=\"wpforms-field-description\">we typically respond within 30 minutes.<\/div><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-12956-field_1-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-12956-field_1-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-12956-field_1-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container 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From the moment your equipment is delivered, our technical team is committed to helping you achieve safe installation, reliable operation, and long-term performance. Whether you purchase a chamber for a private wellness room, clinic, wellness center, or commercial [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":13139,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-12","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/oxyhb.com\/nl\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oxyhb.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oxyhb.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oxyhb.com\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oxyhb.com\/nl\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":0,"href":"https:\/\/oxyhb.com\/nl\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/oxyhb.com\/nl\/wp-json\/wp\/v2\/media\/13139"}],"wp:attachment":[{"href":"https:\/\/oxyhb.com\/nl\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}